Your family's privacy
is our priority.
Famello was built from day one with privacy-first principles. Every feature is designed to keep your family\'s data secure and your household running on your terms.
Our six pillars of safety
Every decision we make is guided by these core commitments to your family.
COPPA Compliance
Famello is fully compliant with the Children's Online Privacy Protection Act (COPPA). We never collect personal data without verifiable consent.
All accounts require guardian approval. No member can register independently without authorisation.
GDPR & UK GDPR Compliance
We adhere to the General Data Protection Regulation (GDPR) and UK GDPR. Users have the right to access, rectify, and delete their data at any time.
Data is processed only with explicit consent. Requests processed within 30 days.
End-to-End Encryption
All messages and family data are encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your conversations are private.
Industry-standard encryption — the same used by banks and healthcare providers.
Zero Data Selling
We will never sell, rent, or share your family's personal data with third parties for advertising or commercial purposes. Your data is your data.
No advertisers. No data brokers. No analytics companies with access to your information.
Family Access Management
Account holders are in full control. Manage access settings, communication preferences, and data permissions for every family member.
Instant ability to update, restrict, or remove access at any time from within the app.
No Advertisements
Famello is 100% ad-free. No family member will ever see advertisements, sponsored content, or any commercial messaging within the app.
We believe families deserve a clean, focused digital experience. Full stop.
Your rights as a user
Under GDPR and UK GDPR, you have the following rights:
To exercise any of these rights, contact us at privacy@famello.com or visit our Privacy Policy.
Safety FAQs
Common questions from parents about how we protect your family.
Still have questions about privacy or safety?
Contact our support team